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Frequently Asked

Is there a cost to using the Home Efficiency Australia platform?
I forgot my password.
What is the difference between Personal and Professional?
Why should I use this?
How do I sign up? What do I need?
How do you know what attributes my house has already? Where does this data come from?
Is my personal or property data protected?
Who else can see and use my data? Will they contact me?
Where can I get information if I don’t have it handy?
How do sustainability practices help me get better offers?
How can I correct wrong pre-populated information?
How can I track my improvements as I make changes?
Is my information secure?
My Home Efficiency Australia results have changed. Why?